Nothing is more important to us than 100% customer satisfaction. PacDura Lubricants Inc. strives to achieve commercial excellence by providing consistency in quality of our products, ensuring reliable delivery and offering a variety of services to fulfill our client's needs. Our complimentary business service includes comprehensive seminars, on-site assistance, and regular inspections.
›› Seminars We provide a wide variety of seminars organized by our trained specialists designed to update and inform our clients of matters regarding lubrication; this may include topics such as introduction to tribo-engineering, machinery applications, and repair/ maintenance. If our seminars do not cover what you are looking for, we will be more than pleased to assemble and present a packaged seminar that is tailored towards your needs.
›› On-site Assistance Have questions towards the use of our products? Our group of front-line engineer specialists will assist on site with regards to lubrication procedures on your machines. In addition, we can analyze relevant parameters on your site, ensuring the maximum benefit is achieved through using our products. This includes on-site professional adjustment to accomplish constant temperature, reduction of noise and expansion of machinery life span.
›› Regular Inspections We believe that customers are not a one-time service. Our complimentary service plan includes scheduled check-ups and regular inspections of your machines and production environment. If you should require any additional assistance or customer support, please feel free to contact us and we will respond to your inquiries as soon as possible.